The Driver and Vehicle Licensing Authority (DVLA) has introduced six Ghanaian languages on its computer-based driving theory test platform to make the examination more accessible to applicants who cannot read or write in English.
The initiative, announced by the Authority’s Chief Executive Officer, Julius Neequaye Kotey, at the Government Accountability Series at Jubilee House in Accra on Monday, October 12, 2026, forms part of broader efforts to improve customer service, promote road safety and make DVLA services more inclusive.
The six languages currently available are Twi, Ga, Ewe, Dagbani, Nzema and Hausa. Translation software allows applicants to take the mandatory driving theory examination in their preferred language.
Here are the key reasons behind the DVLA’s new initiatives.
1. To Remove Language Barriers in Driving Tests
The introduction of local languages is intended to help applicants who struggle with English understand the questions in the mandatory driving theory examination.
“I am happy to report that the DVLA has introduced six local languages into its Computer-Based Test platform to assist applicants who cannot read or write in English,” Mr Kotey said.
By providing alternative languages, the Authority aims to make the testing process more accessible to people from different linguistic backgrounds.
2. To Help Applicants Demonstrate Their Knowledge of Road Safety
The language options are designed to help applicants demonstrate their understanding of road signs, traffic regulations and safe driving practices without English proficiency becoming an unnecessary obstacle.
The initiative allows applicants to engage with the theory test in a language they understand, while the examination continues to assess the knowledge required for responsible driving.
3. To Make DVLA Services More Inclusive
The introduction of Twi, Ga, Ewe, Dagbani, Nzema and Hausa gives applicants more options when taking their driving theory tests.
The DVLA is also working to increase the number of local languages available on the platform, potentially extending access to more applicants across the country.
4. To Reduce Missed Driving Licence Renewals
The DVLA has introduced an SMS notification system to remind driving licence holders when their licences are due for renewal or replacement.
The system sends reminders one month and two weeks before the expiry date, giving holders advance notice to make the necessary arrangements.
Mr Kotey explained that customers whose mobile numbers have not changed since their licence applications should qualify to receive the notifications.
The initiative is intended to improve communication with licence holders and help them keep their licences up to date.
5. To Make Vehicle Roadworthiness Renewals Easier to Track
The Authority is developing a similar SMS reminder system for vehicle roadworthiness renewals.
“Work is currently ongoing to deploy a similar system for vehicle roadworthy renewal services as well. We will soon prompt clients on their due dates for roadworthy renewals,” Mr Kotey said.
The planned system is expected to remind vehicle owners when their roadworthiness certification is due for renewal, helping them keep track of important deadlines.
6. To Improve Driving Skills Through Refresher Education
The DVLA is also introducing an electronic library system at its offices, where clients will be able to watch driver refresher and road safety videos.
The initiative is intended to reinforce safe driving habits and improve motorists’ knowledge of road safety.
“We are also introducing an electronic library system which would allow clients to walk into our offices to take some time to watch driver refresher and safety videos that enhance their driving skills on the roads,” Mr Kotey said.
What This Means for Drivers and Applicants
The three initiatives are aimed at addressing different aspects of driver licensing and road safety in Ghana.
The introduction of local languages will help applicants who face language barriers when taking driving theory tests. SMS notifications will help licence holders keep track of renewal dates, while the electronic library will provide opportunities for drivers to refresh their knowledge and improve their skills.
Together, these measures form part of the DVLA’s efforts to make its services more accessible, improve customer experience and promote safer driving on Ghana’s roads.
